The Process
How We Recover Your Cryptocurrency
A transparent, step-by-step breakdown of exactly what happens from the moment you contact us to the moment your funds are returned. No vague promises — just a clear process you can understand and trust.
Submit Your Free Case Assessment
Complete our secure intake form or call us directly. Tell us what happened — the more detail you can provide, the faster we can assess your case.
- No upfront payment required at any stage
- All information encrypted and kept strictly confidential
- Phone, email, or WhatsApp — contact however suits you
- Partial information is fine — we work with what you have
Receive Your Honest Assessment
A senior specialist reviews your case and responds with a clear, honest assessment — including whether recovery is likely, how we would approach it, and a realistic timeline.
- Honest evaluation — we do not take unwinnable cases
- Clear explanation of the recovery approach for your situation
- Realistic timeline based on case complexity
- Fee structure explained upfront before any commitment
Investigation & On-Chain Tracing
Our blockchain analysts trace your funds across the chain — following wallet-to-wallet transfers, exchange deposits, cross-chain bridges, and mixer outputs to map exactly where your assets went.
- Advanced on-chain forensics tools and proprietary techniques
- Identification of exchange touchpoints for freeze requests
- Cross-chain tracing across BTC, ETH, Tron, BSC, and others
- Full transaction map documented for legal use if required
Recovery Operation
With the trace complete we execute the recovery plan. The method depends on your case type — legal channels, exchange cooperation, law enforcement coordination, or technical wallet recovery.
- Exchange freeze and return requests with forensic evidence
- Law enforcement referral with full documented case file
- Legal channel coordination across multiple jurisdictions
- Technical recovery for locked wallets and lost credentials
Funds Returned to You
Recovered funds are transferred directly to your wallet or account. Our success fee is only charged at this stage — nothing is owed if the recovery does not succeed.
- Funds sent directly to your nominated wallet or account
- Full written report of the recovery operation provided
- Success fee charged as agreed percentage of recovery only
- Zero fee if recovery is unsuccessful — no exceptions
Realistic Timelines
How Long Does Recovery Take?
Every case is different. These are realistic ranges based on our completed cases — not marketing estimates.
Forgotten passwords, lost seed phrases, hardware wallet issues. Technical recovery — no exchange coordination required.
Romance scams, investment fraud, pig butchering. Requires on-chain tracing, exchange cooperation, and legal coordination.
Business losses, exchange disputes, insolvency matters. Full documented forensic reports, expert witness support available.
Timeline begins from the date we receive sufficient case information to commence investigation.
What Helps Us Help You
Information That Speeds Up Recovery
The more detail you can provide at the outset, the faster we can trace your funds and the stronger our case when approaching exchanges or law enforcement. None of these are mandatory — partial information is always a starting point.
Submit Your Case Details →Common Questions
Questions About the Process
The more you can provide the better, but partial information is a starting point. Useful details include: the wallet addresses involved, any transaction IDs or hashes, the platform or person funds were sent to, communications with the scammer or platform, and the approximate dates and amounts. We work with whatever you have.
Correct. Our entire fee model is based on a percentage of funds successfully recovered. If we do not recover your funds, you pay nothing — not for the investigation, not for the assessment, not for the operational work. This is not a marketing statement; it is how we have operated since 2015.
Yes. In many cases police involvement is a positive — it creates an official record and can open legal channels for exchange cooperation. We work alongside law enforcement rather than in conflict with it, and we can help prepare documentation that strengthens an existing police report.
This is common and does not necessarily end recovery prospects. Many scammers convert crypto to fiat through regulated exchanges — which leaves a traceable record. We follow the trail as far as it goes and pursue every available channel, including international legal cooperation where applicable.
Ready to Start Your Free Case Review?
Takes 5 minutes. No commitment. Response within 24 hours.